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SIP.US Configuration Guide for AltiGen

How to configure SIP.US for AltiGen

Make Sure you have SIP Trunk license installed and set for maximum number of channels needed.

 

1) SIP.US Gateway IP’s to be used are:

gw1.sip.us - 65.254.44.194

gw2.sip.us - 74.81.71.18

2) Configure a Codec Profile for SIP.US in Enterprise Manager.

 In MaxAdmin select the VoIP dropdown, then "Enterprise Network Manger"

 Select the "Codec" button on the quick launch bar (different than the "IP Codec" tab)

 Select "ADD" and create a profile with:

g.711 muLaw codec, 20 ms for both pkt lenghts, DTMF Delivery: rfc2833, early media nabled, trasport: UDP

 

 3) Assign the Codec Profile to SIP.US' servers

 Click on the "Servers" button in enterprise manager.

 Go to the "IP Codec" tab.

 ADD one of the SIP.US servers, set the codec profile to the one created in step 2.

 Repeat for the other SIP.US server.

4) NAT support may need to be configured, but if the user has remote altigen IP phones, then this should already be done.

5) Start to configure the SIP trunks:

 Double click on an unconfigured SIP Trunk in Maxadmin's trunk view.

 Select "Trunk Properties" then "SIP Trunk Configuration"

 6) Create a SIP Trunk Profile to be used for the SIP.US trunks

 Click on "SIP Trunk Profile"

 Select "Add" to add a profile named "SIP.US"

 Set the "SIP Calling Number" "SIP protocol Field" to "FROM Header"

 Select "Carrier can only acept assigned numbers as calling number.

 Enter the range of DID's assigned to this trunk  in the "Calling Number can be accepted by carrier" dialog

 Enter the main DID number as the "Use this calling number if the carrier cannot accpt configured numbers' box

 Check "Send caller name"

 do NOT check "Enable Standad record Route Headers"

 Set the Incoming DID Number field to "To Header"

 7) Configure the first AltiGen SIP channel to Register with the first SIP.US server

 Select the first SIP Trunk channel, then click on "EDIT"

 Enter the IP address of the first SIP.US server.

 Enter the Userr Name (phone number)

 Enter the password for the trunk

 Enter the hostname associcated with the sever as the Domain

 Set the SIP Register Period to 60

 Set the SIP Trunk profile to the "SIP.US" profile created in the previous step.

 Set the SIP Source port to 5060

 Set the SIP Destination port to 5060

 Select "Enabel Channel"

 Select oK

 

8) Configure the remainder of the desired trunk group to use the first SIP.US server without registration

 Select the next channel in the SIP runk group, and select "EDIT"

 Enter the IP address of the first SIP.US server.

 Enter the Userr Name (phone number)

 Enter the password for the trunk

 Enter the hostname associcated with the sever as the Domain

 Set the SIP Register Period to 0 (!!!!! This is different than the previous step)

 Set the SIP Trunk profile to the "SIP.US" profile created in an earlier step.

 Set the SIP Source port to 5060

 Set the SIP Destination port to 5060

 Select "Enabel Channel"

 Select oK

 9 ) Copy this configruation for the rest of the trunks desired for the primary server

10) Configure a second group of trunks to use the secondary SIP.US Server

 Select the next SIP trunk channel (should not already be configured) and click "Edit"

 Enter the IP address of the secondary SIP.US server.

 Enter the User Name (phone number)

 Enter the password for the trunk

 Enter the hostname associcated with the sever as the Domain

 Set the SIP Register Period to 60

 Set the SIP Trunk profile to the "SIP.US" profile created in the previous step.

 Set the SIP Source port to 5060

 Set the SIP Destination port to 5060

 Select "Enabel Channel"

 Select oK

11) Configure the remainder of the desired trunk group to use the first SIP.US server without registration

 Select the next channel in the SIP runk group, and select "EDIT"

 Enter the IP address of the first SIP.US server.

 Enter the Userr Name (phone number)

 Enter the password for the trunk

 Enter the hostname associcated with the sever as the Domain

 Set the SIP Register Period to 0 (!!!!! This is different than the previous step)

 Set the SIP Trunk profile to the "SIP.US" profile created in an earlier step.

 Set the SIP Source port to 5060

 Set the SIP Destination port to 5060

 Select "Enabel Channel"

 Select oK

 

12) Copy this configuration for the rest of the trunks desired for the secondary server

Important Notes

 Router Port Forwarding Settings:

 REQUIRED FOR SIP.US TRUNKING:

 5060 UDP (SIP messages to AltiGen Trunks)

 49664-49723 UDP (RTP)

   

 FOR ALTIGEN IP PHONE (IN ADDITION TO THOSE ABOVE)

 10032 TCP (XML messages for Altigen IP Phone registration)

 10060 UDP (SIP Messages from AltiGen IP Phones)

   

 FOR MAXCOMMUNICATOR / IPTALK (ALTIGEN SOFTPHONE, in addition to those above)

 10025-10030 TCP MaxClient

 10050 TCP  "AltiGen AUto Update Service"

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