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Samsung OfficeServ 7100/7200 Series

Updated

Intro 

This document provides basic guidelines for setup and configuration of Samsung OfficeServ 7100/7200 Series IP PBX systems with SIP service through SIP.US. Information is based on the testing and validation carried out by SIP.US.

This guideline does not include configuration information for advanced features such as voicemail, auto attendant, call forwarding, etc. SIP.US is not responsible for IP PBX configurations. For programming information on advanced features, refer to your IP PBX administration manuals.

This document provides recommendations for setting up firewall settings. SIP.US is not responsible for the security of your phone system or network. These recommendations should be validated with your network engineer for proper security management.

 

Configuration

The information below provides detailed instructions on how to configure a Samsung OfficeServ 7100/7200 series IP PBX with SIP.US SIP Service.

2.3.0 Virtual Cabinet -> Virtual Cabinet Information

 

Configure the "Virtual Cabinet Information" page within the Samsung Device Manager or Installation Tool Utility with the following settings:

 

 

  • Cabinet 2
    • Slot 1 - VirtSLI
    • Slot 2 - VirtDLI
    • Slot 3 - VirtDLI

       
  • Cabinet 3
    • Slot 1 - WiredITP
    • Slot 2 - WiredITP
    • Slot 3 - WiredITP
  • Cabinet 4
    • Slot 1 - SIP-STN
    • Slot 3 - Group Conf.

 

2.1.5 System Options > VoIP RTP Option

Configure the "System Options" page within the Samsung Device Manager or Installation Tool Utility with the following settings:

 

  • Set DTMF Type to Inband (RFC2833)

  • Set MPS Service to Off

  • Set No MPS>>MGI to On

  • Set SIPT >> SIPT MGI Use to Off

  • Set SIPT Ringback Message to 183

 

5.2.13 SIP Carrier Options

Configure the "SIP Carrier Options" within the Samsung Device Manager or Installation Tool Utility Username/Password Registration Account Settings with the following settings:

 

 

  • SIP Carrier Name to SIP.US Reg
  • SIP Server Enable to Enable
  • Registra Address to gw4.sip.us
  • Registra Port to 5060
  • Outbound Proxy to gw4.sip.us
  • Outbound Proxy Port to 5060
  • DNS Server 1 to 208.67.222.222
  • DNS Server 2 to 208.67.220.220
  • Username to Trunk Number provided by SIP.US
  • Auth Username to Trunk Number provided by SIP.US
  • Auth Password to Trunk Password provided by SIP.US
  • Register per User to Disable
  • Session Timer to None
  • Session Expire Time to 1800
  • Trunk Reg Expire Time to 1800
  • Alive Notify to None
  • Alive Notify Time to 1800
  • IMS Option to Disable
  • P Asserted ID Use to None
  • Privacy to Disable
  • SIP Peering to Disable
  • Send CLI Table to 1
  • Supplementary Type to Server Managed
  • 302 Response to Disable
  • SIP Destination Type to Request-URI
  • Codec Auto Nego to Enable
  • Hold Reinvite to Disable
  • URI Type to SIP
  • SIP Signaling Type to UDP
  • E164 Support to Disable
  • PRACK Support to Disable
  • Hold Mode to Send Only
  • Response to Tag to Keep
  • SIP Connection Reuse to Disable
  • SIP Trunking Codec PR1 to G.711u
  • SIP Trunking Codec PR1 to G.729a


2.4.3 Send CLI Number

Configure the "Send CLI Number" options within the Samsung Device Manager or Installation Tool Utility with the following settings:

 

 

  • Set the CLI Number for the desired extension to the number associated with the appropriate SIP trunk. In this example, we used 4705555400 for all extensions. 

 

3.2.3 DID Ringing

Configure the "DID Ringing" options within the Samsung Device Manager or Installation Tool Utility with the following settings:

 

 

  • Set the "Incoming Digits" to the appropriate number associated with the SIP trunk. In this example, we used 14605555400.

 

  • Set the desired extension in the 1st column of the “Ring Plan” section. In this example, we used 3201.

 

2.7.1 Virtual Port Configuration > ITP Information

Configure the "ITP Information" page within the Samsung Device Manager or Installation Tool Utility with the following settings:

 

 

  • DSP Type to G.711

     

  • Use IP White List to Disable

 

2.7.2 Virtual Port Configuration > SIP Phone Information

Configure the "SIP Phone Information" page within the Samsung Device Manager or Installation Tool Utility with the following settings:

 

  • Set Use IP White List to Disable

 

2.8.0 Numbering Plan

Configure the "Numbering Plan" page within the Samsung Device Manager or Installation Tool Utility with the following settings:

 

 

  • There are no changes required if the default numbering plan is ok. For the purpose of this example, the default numbering plan is used.

     

4.1.2 Group & Table -> Grouping -> Trunk Groups

Configure the "Trunk Groups" page within the Samsung Device Manager or Installation Tool Utility with the following settings:

 

 

  • Set the Group Type to SIP

     

  • Set the Group Mode to Sequential

     

  • Set the Default SIP Trunk Number in Group 9 - ISP Selection 1 to 8501 through 8508

 

Configuration Notes

The following notes on configuration requirements are standard deployment for SIP.US SIP service. 

  • Outbound calls should be formatted as the country code followed by the number. 
    Example: In the US: “1” followed 10 digits.

     
  • Outbound calls must have the called number in the “username” field of the SIP Request URI and the “username” field of the TO header.

     
  • Originating Numbers (caller­ ID) must be formatted as 10 or 11 digits and must be present in the "username" field of the SIP FROM header.

     
  • Inbound (North American) calls will be presented to your system as “1” plus 10 digits in the Request ­URI.

     
  • SIP.US will not terminate calls from a Toll­ Free number to another Toll­ Free number.

     
  • Only SIP URIs are supported in the Request­ URI, From, To, and Contact headers.

     
  • Codecs available are G.711, and G.729a. RFC2833 DTMF is supported. T.38 Fax is unofficially supported.

     
  • REFER, PRACK, and Session Timers are not supported.

     
  • SIP.US recommends disabling RE­INVITE messages.

     
  • Modem, Credit Card, or ATM traffic is not supported.

 

NOTE: For more information on SIP.US SIP service requirements, refer to the following articles: Setting Up Outbound Calling, Setting Up Caller ID, Call Failover Options.

 

Firewall Settings

SIP.US recommends the following firewall configuration when your PBX sits behind a router/firewall performing NAT.

 

IMPORTANT: Refer to Interconnecting with SIP.US for the complete list of gateway IPs and whitelisting requirements. 

 

  • CONTACT headers must be a Public IP. 
  • For all SIP messaging, your CONTACT header IP and Source Address IP must match, including the port (unless you have proper port forwarding set up in your configuration).
  • UDP ­Public IP Address of Firewall: RTP Port Range <- -> Private IP Address of System: RTP Port Range.

  • Public IP Address of Firewall: 5060 accessible by SIP.US SIP Server IP Addresses (gw4.sip.us): 5060 

  • Public IP Address of Firewall: RTP Port Range can be accessed from ANY IP Address on ANY Port. We highly recommend that SIP ALG or any other SIP transformation settings are disabled within your firewall.

 

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