SIP.US Allworx Configuration Instructions
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1) To set up the SIP proxy, log into the Allworx System Administration Tool and go to Phone System > Outside Lines > SIP Proxies. Select "Add New SIP Proxy"
The New SIP Proxy page is displayed. Enter in the following information:
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Description: SIP.US
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UserID: Your SIP.US 10-digit trunk number
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SIP Server: "gw.sip.us" and port 5060
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Outbound Proxy: Leave this blank
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SIP Registration Required: CHECKED
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Login ID: Your SIP.US 10 digit trunk number
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Password: Your SIP.US trunk password
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Registrar: "gw.sip.us" and port 5060
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Caller ID Number: Enter your CID in an 11 or 10-digit format
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Send Digits as Dialed: NOT CHECKED
- Digits sent: ALL DIGITS (SIP.US requires the '1' when sending the number)
CLICK ADD BUTTON to finish creating the SIP Proxy.
2) After creating the SIP Proxy, the Outside Lines page will be displayed. There are additional settings to configure on the Modify screen. Select "Modify SIP Proxy". The Modify screen will display with Advanced Settings.
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Enable Early Media - CHECKED
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Offer '100rel' support - CHECKED
- Set Obtain DID/DNIS numbers from - to "SIP To:" header
- Set Use ________ in Request URI of outbound calls to "dialed number"
3) To create a Dial Plan Service Group, go to Phone System > Dial Plan.
Create a new service group for SIP.US or add it to a previously defined service group. To create a new one, select "Add new Service Group" near the bottom of the page. The New Service Group screen is displayed.
- Description: SIP.US
- Service Group: Put SIP.US in the Service Group by choosing it and selecting "move->"
4) Once the Service Group is created, configure the dialing rules.
SIP.US requires numbers dialed to be in the format of Country Code + Area Code + Number. North American calls require 1+Area Code + Number.. International calls require just the country code + city code + number. You may choose to have a 'prepend' on your PBX (such as 'dial 9' for an outside line, or dial 011 for an International call), however, these must be stripped prior to sending out the SIPTRUNK.com trunk.
Our recommended dial pattern is using the Automated Route Selection feature, which is available in version 7.6 and above. You should configure your routes similar to the image below which is set up for a phone in the 404 area code:
NOTE: For more information on dialing patterns, see Setting Up Outbound Calling.
5) To create new DID blocks and routing plans, go to Phone Systems > Outside Lines
- Select "add new DID block". The DID block page is displayed.
- In this section, enter your SIP.US DID number with a '1' in front of the number. Then choose the destination for where it is going to route (direct to an extension, auto-attendant, etc.).
- Update the Call Route.
6) All phones must be rebooted to acquire the new settings from the Allworx server. Reboot the phones either using each handset's on-phone menu (Config > reboot phone) or the Allworx System Administration Tool (Phone System > Handsets).